Beaulieu’s
Jeff Meadows and Patricia Flavin at the recent Bliss event in Atlanta.
Say goodbye to
the big red flying “B.” As Beaulieu reinvents itself as Bliss by Beaulieu, the
old logo of Beaulieu of America is going by the wayside. The new logo, the word
“Bliss” in a soft script, is part of an effort that stems from Beaulieu’s
desire to become more female-friendly, according to Patricia Flavin, the
company’s senior vp marketing.
“Bliss means joy, happiness and contentment. Essentially what
we’ve done is taken a new approach to our dealer displays, using images that
evoke emotions within the female consumer,” she said. “We’ve also changed our
messaging. In the past, women might have come into the store feeling
overwhelmed and frustrated. With the Bliss experience, they will feel more in
control of their purchase.”
Bliss is the brainchild of Jeff Meadows, Bealieu’s exec vp,
residential. Flavin said her job was to take his ideas and those of the
in-house design team and put “a girl slant on them.” An insight that came out
of a series of focus groups resonated with her as she was working on the
project, she added.
“Women were asking ‘Why can’t there be an e-Harmony for
carpets?’ They can match a person with a person – why can’t they match a person
with a carpet? That’s what we aim to do with our new selling system.”
The company is busy getting the word out with several dealer
events. The most recent one, in Atlanta, welcomed about 200 dealers to the Atlanta
Marriott Marquis. During the event, Beaulieu signed several dealers to the
Complete Bliss program. The company’s goal is to sign 200 Complete Bliss
dealers this year with the eventual goal of 700 Complete Bliss dealers
nationwide.
“The Complete Bliss package comes will all the bells and
whistles,” Flavin said. “We also have a direct dealer program that is a
modified version of that setup. We’re working very hard with the dealers. They
are our main focus right now.”
MichaelChmielecki chmieleckim@bnpmedia.com Michael Chmielecki is associate editor of National Floor Trends magazine.
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